Unlocking the Invisible Metric: A Leadership Game Changer
by Thomas Orths
Your team might not be underperforming because of money issues or not having the right people. What’s probably happening is what some call the “switch-blind effect”—where leaders miss the subtle stuff that actually makes a big difference. These things usually get brushed aside, but they can turn a messy, stressful team into one that really works well together.
This isn’t some new tool, pricey software, or a complex system. It’s something you can’t measure on a spreadsheet, but it’s a big deal when it comes to how well your team does. The best teams out there are starting to pay attention to this kind of thing, and it’s helping them improve the way they work and the results they get.
Think about this...quoted from Gallup's homepage: "Gallup analytics reveal that only 15% of worldwide workers came to work today engaged and ready to maximise their performance. And yet, a few exceptional organisations have over 70% of their workers ready to outperform their competition. Why? What's the secret to building an exceptional workplace? (...) The world's most elite organisations are devoted to one overarching goal: They have an unwavering and purposeful focus on creating a culture where their employees can perform at their best. (unquote)
That survey is a serious red flag for any leader who’s not paying attention to what’s going on beneath the surface.
And here is a further quote: "According to Gallup's State of the Global Workplace: 2023 Report, disengaged employees cost the global economy approximately $8.8 trillion annually, which equates to about 9% of global GDP." (unquote)
But here‘s the good news: when leaders learn to pick up on what’s not being said, they can do something about it.
Once you start tuning into this, you stop running around putting out fires. Instead, you start building a team that trusts each other and gets things done. Suddenly, meetings don’t feel like a waste of time—they actually move things forward.
Now comes the cool part: you already have what you need.
You don’t have to buy anything or take a course. You just have to shift the way you lead. Pay more attention to your gut—and to what your team is showing you without saying it. It’ll help you make quicker, better choices without overthinking everything.
With how fast things are changing—especially with all the AI out there—you can’t just rely on dashboards and reports anymore. The leaders who pick up on what’s below the surface are the ones who stay ahead. Learn how to tap into this and lead in a way that actually works.
Are you tuning into what your team isn’t saying?
If this post sparked something in you, let’s talk. Share your thoughts, message me directly.
The future of leadership isn’t louder. It’s deeper.
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